POWER COMPANY GOES MOBILE
Gulf Power Company -- a subsidiary of Southern Company -- wanted to find
an even quicker way to restore power to its customers. The utility, based in
Pensacola, Fla., has one of the most reliable distribution systems in the
Southeast. The average interruption time per customer served was 39 minutes
in 1996. Thatís down from 69 minutes in 1992.
But the utility wanted to do better. It knew that getting the proper
information to its service crews in the field was a key. There had to be a
more efficient way of providing field maps showing the location of the
companyís equipment -- transformers, underground lines and primaries. Sybelle Fitzgerald, a power delivery system engineer for
Gulf Power, found AA Scan Inc. on the Internet and requested our help.
Hereís what we did to help Gulf Power improve customer satisfaction -- a
key to success in a competitive utility market. A team of scanning personnel
from AA Scan traveled to Pensacola and scanned approximately 2,500 drawings
and maps in three days. Once we had an image of all the data, the power
company then put a laptop computer into 25 trucks with a copy of Myriad Viewing software on board.
Now the service workers are sent our to repair a power outage, they wonít have to work with
maps in the dark and rain, & said Fitzgerald. & They can pull up the
drawings they need on a lighted screen. & Steve Miller, a
planner/scheduler who coordinates the work between the engineering department
and line construction agreed.
For pricing or other
information, contact a sales representative
at the AA Scan sales department or
contact us by phone at:
HOMEPAGE | INDEXING OR CATALOGING
DOCUMENT SCANNING | DRAWING
SCANNING | FULL COLOR SCANNING
COMPUTER AIDED DRAFTING | DATA
CONVERSION | MICROFILM SCANNING
REAL APPLICATION STORIES | PANASONIC
SCANNER SALES & REPAIR
INFORMATION / PRICING REQUEST | PLOTTING AND PRINTING
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